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Benchmark for the quality, performance and service

ISO 9001
  • What is ISO 9001?

    As the world’s most widely recognized Quality Management Standard, ISO 9001 outlines the ways to achieve, as well as benchmark, consistent performance and service. It covers the basic concepts and sets out requirements on how to have a World Class Quality Management Systems which allows you to become a more consistent competitor in your marketplace.

    ISO 9001 quality management system will help you to continually monitor and manage quality across all operations as it aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customers and applicable statutory and regulatory requirements. ISO 9001 is suitable for organisations in all industry sectors and will help your organisation to improve management processes to compete locally and/or globally.

  • What are the Key Benefits?

    • Businesses (more competitive and credible)
    • Customers (higher quality and increase competition among suppliers)
    • Consumers (assurance for quality, safety and reliability).

ISO 14001
  • What is ISO 14001?

    ISO 14001 is an internationally accepted standard that outlines how to put an effective environmental management system in place. Customers, consumers, and shareholders are increasingly concerned on the environmental impacts of their products, activities and services they consume or provide to the society.

    ISO 14001 is designed to help businesses remain commercially successful without overlooking environmental responsibilities. It can also help you to grow while reducing the environmental impact and stand out from competition as a proof of your commitment towards protecting the environment. An ISO 14001 system provides the framework to allow you to meet increasingly high customer expectations of corporate responsibility as well as legal or regulatory requirements.

  • What are the Key Benefits?

    • Manages environmental aspects effectively
    • Minimizes energy and usage of resources which reduces operating costs
    • Improves stakeholder morale
    • New business opportunities with environmentally aware customers
    • Prevention of pollution
    • Demonstrate high level of environmental compliance and social responsibility
    • Reduce waste generation and disposal costs
    • Utilization of recoverable resources.

AS/ EN 9100, AS 9110, AS 9120
  • What is AS/ EN 9100?

    AS 9100 is the US version of a globally harmonised quality management system standard developed by the International Aerospace Quality Group for aerospace industries. AS 9100 is based on the international Quality Management System (QMS) standard, ISO 9001 with additions and interpretations specifically caters for the aviation space and defence industry sectors. It supplements ISO 9001 by focusing on the unique, complex, and highly regulated nature of the aerospace industry.

    Specifically, it emphasises the critical aspects of key characteristics and the need to satisfy internal, governmental and regulatory requirements. AS 9100 has some associated standards, including 9110 which is designed for repair and overhaul organisations and 9120 which is designed for distributor stockholders. The International Aerospace Quality Group (IAQG) publishes these standards.

  • What are the Key Benefits?

    • Reduce the risk of product or service mistakes and fatal failures
    • Improve operational functions and cost reduction
    • Improved audit and surveillance efficiency
    • Provide competitive edge by being a preferred supplier and gain stakeholders trust
    • Able to achieve verification consistency and streamlined documentation

  • Types of Certification

    • AS 9100 – For organizations who design and manufacture products for the aerospace industry including parts, components and assemblies.
    • AS 9110 – For repair stations and is based on AS 9100 but adds specific requirements that are critical for the maintenance of commercial, private, and military aircrafts.
    • AS 9120 – For stockists and distributors of parts to manufacturers that supply the aerospace industry. This standard addresses the chain of custody, traceability, stock control and availability of records.

OHSAS 18001/ ISO 45001
  • What is OHSAS 18001/ ISO 45001?

    OHSAS 18001 Occupational Health and Safety (OH&S) is a framework for an occupational health and safety management system. It can help you put in place the policies, procedures and controls needed for your organization to achieve the best possible working conditions, aligned to internationally recognized best practice.

    An organization’s OH&S management system can translate its intentions to prevent incidents into a systematic and ongoing set of processes (supported by the use of appropriate methods and tools) and can reinforce the organization’s commitment to proactively improving its OH&S performance. OHSAS 18001 Management System takes into account the organisational structure, planning activities, responsibilities, practices, processes and resources for developing, implementing, achieving, reviewing and maintaining the organisation’s OH&S policy.

  • What are the Key Benefits?

    • Enhance compliance due to an increased awareness of risks and consequences
    • Promote workplace health and safety. Reduce workplace accidents and illness to cut related costs and downtime
    • Reduced legal liability by showing due diligence and better management of risks
    • Attract and retain talent by showing that the organisation cares for their well being
    • Have a better corporate image in the eyes of regulators, customers, employees as well as the society at large (International benchmark)
    • Identify hazards and put in place controls to manage them to create the best possible working conditions

  • What is ISO/ TS 16949 (Automotive)?

    ISO/TS 16949 is the global technical specification and quality management standard for the automotive industry. It provides continual improvement, emphasising on defect prevention and the reduction of variation and waste in the automotive supply chain. ISO/TS 16949 outlines everything you need to know about achieving best practice when designing, developing, manufacturing, installing or servicing automotive products.

    ISO/TS 16949 was written by the International Automotive Task Force (IATF) that consisted of participating members like BMW, DaimlerChrysler, Fiat, Ford Motor Company, General Motors (including Opel Vauxhall), PSA Peugeot – Citroen, Renault SA, Volkswagen and trade associations such as AIAG (US), ANFIA (Italy), FIEV (France), SMMT (UK) and VDA (Germany).

  • What are the Key Benefits?

    • Improve processes to reduce waste and prevent defects
    • Remove the need for multiples certificates for vehicle manufacturing
    • Integrate ISO/TS 16949 with other management systems
    • Demonstrate compliance to win new business and investment prospects.
    • Have a systematic approach to control all its processes and proven methods that will help to improve product quality levels
    • Gain competitive advantage to obtain your licence to trade internationally and expand your business

  • What is ISO 13485?

    ISO 13485:2003 specifies the requirements for a quality management system for organizations who provide medical devices and related services to consistently meet customer requirements and regulatory requirements in the medical industry.

    Adopting ISO 13485 provides a practical foundation for manufacturer to address the medical device directives, responsibilities, regulations as well as demonstrating a commitment to provide reliable quality and safety of medical devices.

  • What are the Key Benefits?

    • Increase access to a wider markets worldwide with certification
    • Demonstrate a commitment and trust that your organization can produce safer and more effective medical devices
    • Meet regulatory requirements and customer expectations
    • Boost efficiency, reduces costs and monitor supply chain performance

ISO 22000
  • What is ISO 22000?

    ISO 22000 family of International Standards addresses Food Safety Management. It defines the requirements on how to manage food safety covering all organizations in the food chain from “Farm to Fork”. The consequences of unsafe food can be serious and ISO’s food safety management standards help organizations to identify and control food safety hazards. As many of today’s food products repeatedly cross national boundaries, International Standards are needed to ensure the safety of the global food supply chain.

    ISO 22000 is also for companies seeking to integrate their quality management system, for example ISO 9001, and their food safety management system.The standard combines generally recognised key elements to ensure food safety along the food chain including the control of food safety hazards with Hazard Analysis & Critical Control Points (HACCP).

  • What are the Key Benefits?

    • Introduce internationally recognized standard processes to your business to provide safe food consistently
    • Build confidence in suppliers and stakeholders with your hazard controls
    • Put these hazard controls in place across your supply chain
    • Introduce transparency around accountability and responsibilities
    • Continually improve and update your systems so it stays effective and optimized

  • What is (HACCP)?

    HACCP is a management system in which food safety is addressed through the analysis and control of biological, chemical, and physical hazards from raw material production, procurement and handling, to manufacturing, distribution and consumption of the finished product. It provides a risk management tool that supports other management systems standards across the food industry – such as ISO 22000 Food Safety Management.

    The HACCP scheme meets the requirements of the Codex Alimentarius Commission (CAC) – established by the World Health Organisation and the Food and Agriculture Organisation of the United Nations to bring together international food standards, guidelines and codes of practice to ensure fair trade.The HACCP system can be used at all stages of a food chain, from food production and preparation processes including packaging, distribution, etc. It also outlines good manufacturing processes for all food sectors and can be key to your business when taking part in international trade.

  • What are the Key Benefits?

    • Introduce internationally recognized standard processes to your business to provide safe food consistently
    • Build confidence in suppliers and stakeholders with your hazard controls
    • Put these hazard controls in place across your supply chain
    • Introduce transparency around accountability and responsibilities
    • Continually improve and update your systems so it stays effective and optimized

  • What is ISO/IEC 17025?

    ISO/IEC 17025:2005 specifies the general requirements for the competence to carry out tests and/or calibrations, including sampling. It covers testing and calibration performed using standard methods, non-standard methods, and laboratory-developed methods. This standard sets out valid specifications to improve organization’s quality assurance systems and quality control and ensure organisation are technically competent and can generate technically valid results.

    ISO/IEC 17025 is applicable to all organizations performing tests and/or calibrations. These include, for example, first-, second- and third-party laboratories, and laboratories where testing and/or calibration forms part of inspection and product certification.

  • What are the Key Benefits?

    • Act as a basis for accreditation and recognition of technical competence and quality of laboratories
    • Improved the ability to provide accurate and consistent readings and results
    • Boost confidence and trust in customers and stakeholders
    • International Laboratory Accreditation Cooperation (ILAC) arrangement guarantees that test results are mutually acceptable between different governmental and regulatory organizations on regional, national and international levels


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